Terms and Conditons

1. AGREEMENT TO TERMS

1.1. These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you” "Buyer") and Kate's Hampers T/A Joyforge ("Company", "Seller", “we", “us", or “our”), concerning your access to and use of the kateshampers.co.uk website. We are registered in the United Kingdom and have our registered office at UNIT 1004 EASISTORE, Hart Street Commercial Centre, Maidstone, Kent ME16 8RF. Our VAT number is GB286907846. You agree that by accessing the Site, you have read, understood, and agreed to all of these Terms.
1.2. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use from time to time. We will alert you about any changes by updating the “Last updated” date of these Terms of Use.

2. APLICABLE CONDITIONS

2.1. A Contract will be formed between the Seller and the Buyer
2.2. All orders for goods shall be deemed to be an offer by the buyer to purchase goods pursuant to these conditions until accepted by the seller.
2.3. A Contract will come into existence only when the Seller issues the Buyer with an order confirmation by email or deliver the goods to the Buyer (whichever is sooner).
2.4. Order Cancellations shall only be made before the Seller has dispatched the goods.


3. PRICES AND PAYMENT
3.1 The price is the Seller's quoted price. It is valid for the time the site is consulted and is subject to change without notice.
3.2 The price is inclusive or VAT.
3.3. All payments for goods must be made when the order is placed. We will not reserve or despatch goods before payment is received. We accept payment by Visa, MasterCard, American Express, Diners Club, PayPal, Apple Pay, Google Pay and Discover, but cannot accept cheques or cash as payments for online orders.
3.4. Our website uses high-level SSL encryption technology and you can rest assured that we take the privacy and security of your payment and personal details very seriously.


4. DELIVERY

4.1. Delivery of the goods shall be made to buyer’s address.
4.2. Acceptance by the Buyer of the goods which have been ordered shall occur upon delivery, or attempted delivery to the Buyer.
4.3. The seller shall use its reasonable endeavours to meet the delivery dates specified, but any such dates shall be estimates only.
4.4. The seller shall not be liable for any delay in delivery that is caused by:
- third party supplier
- the failure of the buyer to provide the seller with adequate delivery instructions
- a force majeure even

5. RETURNS

5.1 Goods must be returned within 14 days of delivery in the original packaging and in resellable condition.

6. CONDITIONS, WARRANTIES AND INDEMNITIES

6.1. The buyer shall indemnify the seller against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all and other reasonable professional costs and expenses) suffered or incurred by the seller arising out of or in connection with the buyer’s negligence or breach of an order, these conditions and/or the contract.

7. RISK AND TITLE

7.1. All goods are at the Buyer's risk from the time that delivery, or attempted delivery, takes place at the location stipulated in the Contract.
7.2. Property in the goods shall not pass from the seller until the buyer shall have paid the quoted price in full including VAT.

8. LIMITATION OF LIABILITY

8.1. Any complaint by the buyer of short delivery of or damage to the goods must be notified in writing to the Seller immediately upon delivery of the goods
8.2. Nothing in these conditions excludes or limits the liability of the seller for:
- death or personal injury caused by the seller’s negligence or the negligence of its employees;
- fraud or fraudulent misrepresentation; and
- breach of the terms implied by section 12 of the Sale of Goods Act 1979.
8.3. Subject to clause 8.2., the seller’s total liability in respect of all claims arising out in connection with these conditions and the contract (whether in negligence, contract, tort, misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of these conditions) will be limited to the higher of:
- the cost of the goods; or
- the costs and expenses incurred in obtaining replacement goods of similar description and quality to the goods in the cheapest market available, less the price of the goods.
8.4. Subject to clause 8.1, the seller shall not be liable to the buyer whether in contract, tort (including negligence, breach of statutory duty or otherwise) for any indirect or consequential loss or damage (whether for loss of profit, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever which arise out of or in connection with these conditions or the contract.
8.5 The provisions of this clause 8 shall survive the termination of these conditions and/or the contract.

9. LAW

9.1. The Contract is governed by, and is to be construed in accordance with, English Law and the Seller and the Buyer irrevocably submit to the exclusive jurisdiction of the English Courts.